Return & Refund Policy
At Akv International Stones, we are committed to supplying quality marble products across India. Our shipping process is designed to ensure timely and safe delivery of your selected marble.
Shipping Schedule: Our Marble & Granites is delivered to all destinations worldwide in approximately 5-15 days.
International Shipping: Our premium marble products are also exported internationally. Delivery times may vary depending on the destination.
Packaging: We use best practices in loading and packaging to ensure your marble arrives in perfect condition.
Insurance: All shipments are insured to protect against possible damage during transit.
Return Policy
We take great care in delivering your marble to you to meet your expectations. However, in the rare event that a return is necessary, the following policies apply:
Defects and Issues: If the product you receive has a major defect. For example: wrong product or broken panel, we will replace the affected panel.
Exchange Process: In the event of a broken part, we will coordinate with other customers in your city to ensure that a replacement panel is sent to you immediately.
Returns: Returns are rare, however we strive to handle all concerns effectively and efficiently.